Shipping policy

CULTIVATOR’S delivers the products purchased by you through Ecommerce Channels.

The products/orders will be processed for delivery/shipment after making advance payment / prior payment.

The delivery of the products/orders is processed at such address which is provided by the customer. CULTIVATOR’S or its service providers (delivery partners) do not have any obligation to verify the details of the delivery address provided by the customer. You agree and understand that CULTIVATOR’S shall not be responsible in any manner whatsoever for:

  1. The delivery of the Product(s) at the wrong address which was furnished by the customer on the website.
  2. In case of any loss and/or damage to the product due to incorrect, incomplete, and/or false information furnished by the customer.
  3. In case of any defect / technical glitch in payment made for the Product(s) purchased from the Site.

The Delivery of the product (s) usually takes six (6) to eight (8) working days after acceptance of an order. The Delivery times are affected/determined by product availability, geographic location of customers, customers’ shipping destination, and the delivery partner’s time to deliver the products at the customer’s location. Whilst CULTIVATOR’S will aim at delivering the products to the customer at the earliest, the delivery may be delayed in case of force majeure events, festivals, or under circumstances that may be beyond the control of CULTIVATOR’S. CULTIVATOR’S will try their best to provide you the product (s) as soon as possible.

FAQ’s

What is the range of locations to which CULTIVATOR’S ships their products?

CULTIVATOR’S ships its products all over India.

Are there any shipping charges applicable to my order?

No, there are no shipping charges.

My order has been shipped. Now how can I track it?

  1.  Once Your order has been dispatched, you will receive an email with the details of the tracking number and the name of the courier company that is processing Your order.
  2.  You can track the status of Your package twenty-four (24) hours after your order is dispatched from Our warehouse.

What to do if my order shows delivered, but I haven’t received it?

You need to report the non-delivery of the order on shop@cultivator.in, within twenty-four (24) hours of receiving the delivery notification by Courier Partner.

How can I find out more information about my order?

You can email us at shop@cultivator.in. Speak with one of Our customer service executives through the chat functionality.

*Please note: The above terms of shipping and delivery apply to the purchases made through the Website.